Get Nancy Drew tips and tricks and other Nancy Drew PC games help with our tech support.

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General Info

1150 114th Ave. SE, Suite 200
Bellevue, WA 98004

Digital Download Support

For ALL questions concerning Online Store Orders (purchases, billing, refunds, shipping, download issues), please visit our Online Store Support portal or contact Digital River and have your order number available.

Email: or

Phone: 866-585-3251

Technical Support Hours

For Technical Support issues, visit our Tech Support FAQs or go to our Tech Support Message Board.

You can also email Technical Support at:

Weekdays please allow at least 48 hours for an email response. Offices are closed weekends.

Our technical support representatives can assist you with installation and game play issues only.
For all other issues, please contact Digital River.