If the game screen flashes off and on, flickers, or characters appear and flicker in front of the game screen, it means the currently installed video card driver may not fully support DirectX. Press the Alt and Tab keys together (Alt + Tab) several times. This toggles the game screen on and off. Doing this […]
When trying to run your Nancy Drew game, you receive this error message: Insert Disc 1 into the same drive you installed from This is usually caused when the game disc is inserted in a different drive than that originally installed from. Insert Disc 1 into a different disc drive, then launch the game again. […]
Technical Support does not provide game hints or tips. Sometimes, you may think there is something technically wrong with the game because you can’t progress further. In our games you usually can’t “move forward” until certain other steps are completed. First, check for steps that you may have missed – talk to other characters, search […]
Nancy Drew Games from #26 and higher display in 1024 x 768 resolution. On computer screens with a display height of 768 pixels or less, when the Game Option is set to Windowed mode, the game Taskbar may extend past the bottom of the computer screen or behind the Windows Taskbar (on PC). There are […]
In The Deadly Device, text and images can appear distorted when playing on a computer with a display resolution set below the game resolution of 1024 x 768. If the resolution is lower than 1024 x 768 (for instance, Netbooks are often set to 800 x 600), the game graphics are shrunk to fit the […]
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