April 5th, 2014
Although you can download the game Setup file to any location on your computer, the recommended location is the Desktop. If the file was not saved to the Desktop, check the default download location for your system, such as your Download folder. If you still cannot find the download file, go to Start – Search/Search […]
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April 5th, 2014
To find the download link for your game or strategy guide, first look up your Order. You can use the Quick Order Look Up, or Log In to your Online Store Account and click on My Order History under My Account. Click on the yellow Order Number to view the order. On the Order Details […]
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April 5th, 2014
How to digitally download Mac games purchased from the Her Interactive Online Store. 1) Log in to your Online Store Account then open your Order, or follow the download link in your Order confirmation email. 2) From the Order Details page, click the Begin Download button to start the download. Download progress is visible in […]
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April 5th, 2014
Digital Downloads for our games do not use a download manager. This means that it is important to allow the game file to completely download through your browser. Depending on which game you are downloading, even with a high-speed connection it can take several hours to download a 800 MB – 3 GB file. Make […]
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April 5th, 2014
The following information applies to the digital download of The Deadly Device for PC only. It DOES NOT apply to the digital download of The Deadly Device for Mac, or any other PC or Mac downloads. The Deadly Device on PC will download using a Download Manager. The Download Manager is a fast, easy, and […]
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May 7th, 2013
Ghost of Thornton Hall BONUS EDITION (available until May 13th, 2013) is now available to download! Order your copy today and download Nancy Drew’s 28th adventure! Everyone who pre-orders a BONUS EDITION (physical or digital) from Her Interactive is automatically entered for a chance to win one Charlotte’s 100 masks! Winners are picked randomly and […]
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April 9th, 2013
Pre-orders have begun for Nancy Drew’s 28th adventure: Ghost of Thornton Hall! Last day to pre-order is May 13th, 2013, and everyone who pre-orders from www.herinteractive.com will receive the BONUS EDITION version which includes these in-game features: Phone Charms: Collect and display all 7 on your in-game phone! Mobile Mini Games: WAC’s Matching, TOT’s […]
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February 1st, 2012
Dear Nancy Drew Fans- As part of our efforts to constantly improve our web site and your shopping experience at herinteractive.com, we are pleased to announce that all Physical (box) orders of Nancy Drew Games will now be handled by Digital River. As you may recall, Digital River took over the Digital (electronic) downloads of […]
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October 11th, 2011
All – Although we are still working diligently on the issues surrounding the downloading of our newest title, Alibi in Ashes, we believe that we have made some progress and want to encourage you to once again attempt to download your game. Again, this issue is not completely solved and we are still trying to […]
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September 23rd, 2011
Dear Fans of Her Interactive, Thank you for being the best fans in the world for over 15 years. We deeply appreciate your loyalty and support and we are constantly working to improve what we do. As part of this effort, we are pleased to announce that we are launching a new store for digital […]
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